Contact

Industry

Retail / eCommerce, Finance , Healthcare, CX / Contact Center

Role

CEO, CXO, Executive Coach

Location

Southwest

Lori L.

Customer Experience / Contact Center

Lori is an accomplished senior executive, board member, and advisor with deep global experience focusing on Customer Experience, Strategic Transformations, and Service Operations across leading public and private global companies in various industries.  She is passionate about CX and CX-centric cultures,  responsibly building scale, driving transformation and innovation, and effective change management.

Originally from California, she resides with her husband and two puppies in Scottsdale, AZ.

RELEVANT EXPERIENCE

  • Yahoo! (Media & Advertising)
  • Disney (Media & Entertainment)
  • AT&T / YP (Media & Advertising)
  • Advisor Group (Financial Services)