Contact

Industry

CX / Contact Center

Role

COO, CXO, Executive Coach

Location

West

Ori

Customer Experience & Contact Center

Innovative operations leader with over 15 years of experience scaling global teams at hyper-growth tech companies, including Amazon, Google, Snap, and Twitter.
Ori’s work focuses on creating customer-centric cultures and sustainable operational rigor in service of cutting-edge products and experiences.

Key Competencies:

  • Business Strategy
  • Operations Strategy
  • P&L management
  • Supply Chain & Logistics
  • Customer Experience / Customer Care
  • Reverse Logistics
  • Cross-Functional Team Leadership
  • Customer Service / Contact Centers Management
  • Inventory Management
  • Materials Management
  • Lean Kaizen
  • Manufacturing-on-Demand
  • Operations of fulfillment/distribution centers
  • E-commerce operations
  • Social media content moderation